GHouse, SA ("we", "our" or "company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or use our services. This policy applies to all information collected through our website, email communications, telephone or other forms of direct contact.
By using our website or services, you agree to the collection and use of your information in accordance with this policy. If you do not agree with the terms of this policy, you should not use our services.
Personal data has a meaning given by local data protection law, where GDPR applies, the meaning is the same as in GDPR. Personal data means any information relating to an identified or identifiable natural person from direct data, i.e., identifiable from the combination of such data with other available data.
Generally, the type of personal data we may collect includes registration information, such as your name, email address, phone number, company/organization, information about investments or business inquiries, and other information you choose to share with us. This data is provided directly by you when you contact us or use our services.
- contact data (such as name, address, residence / or correspondence, phone numbers, email addresses);
- payment data;
- identification data;
- loyalty program / frequent passenger data;
- data about guests' dietary needs and health issues;
- other data relevant to investment plans or personalized investment services (for example, financial advisors and accommodation providers).
When our clients contact us for other purposes, we may also collect personal data related to those purposes. For example, we may collect personal data related to a contest/sweepstake that a client has entered or about a customer service issue they have raised. We also collect data necessary for an adequate response to your questions or comments you have sent. We also collect data necessary to process any complaints you may have made.
Generally, we collect personal data directly from you when you contact us. We generally collect or obtain personal information from contacts made with our clients, unless it is possible to collect or have legal importance from third parties, more specifically when our clients:
- contact us personally, by phone, letter, or email;
- visit us through our websites;
- contact us through social media;
- interact or ask questions about investment plans or other products and services;
- enter contests or register for campaigns / promotions;
- subscribe to receive marketing communications;
- make an investment inquiry;
- interact with us through authorized third parties.
In some circumstances, it may be necessary to collect personal data from third parties, such as financial advisors, business partners, or third parties who provide support services. When this happens, we confirm that we have adequate authorization to process such data. We also collect data from verified third parties for fraud prevention purposes and compliance with legal obligations. Our clients should inform us immediately if they become aware that their personal data has been provided to us without their consent or authorization.
We use your personal data for the following purposes: respond to your inquiries and information requests; provide information about our maritime and real estate investment services; process and manage potential business opportunities; improve our website and services; send commercial communications (only with your consent); comply with legal and regulatory obligations; protect our rights and legitimate interests.
We do not sell, rent or share your personal data with third parties for commercial purposes. We may share your information only in the following circumstances: with service providers who help us operate the website and provide services; when required by law, regulation or court order; to protect our rights, property or security; in case of merger, acquisition or sale of company assets.
Under GDPR, you have the following rights: access (request information about the data we process); rectification (correct incorrect or incomplete data); erasure (request deletion of your data); restriction (restrict the processing of your data); portability (receive your data in a structured format); objection (object to the processing of your data); withdrawal of consent (withdraw consent at any time).
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, unlawful disclosure or destruction, and accidental loss. Although we strive to protect your data, no method of transmission over the internet is 100% secure.
If you have questions about this Privacy Policy or about how we handle your personal data, you can contact us through: GHouse, SA - Email: geral@ghouse-sa.com - Phone Portugal: +351 21 798 19 60 - Phone Macau: +853 287 800 15 - Address Portugal: Campo Grande, 9D, 3º, 1700-087 Lisboa - Address Macau: Avª Comercial de Macau, nº 5, Finance & IT Center, 19º K.
Last updated: December 2025
